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Booking Information & Conditions

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Terms & Conditions for your holiday at the Hotel Zum Senner Zillertal-adults only


Arrival and departure:

On the day of departure, we will provide you the room until 11.00 am, on the other hand, ask for your understanding that the room can usually not be moved before 2 pm.
An earlier arrival can be communicated to us and we will try to consider your request for a previous check in.




To guarantee the reservation, we ask you to pay a deposit of 50% of the total amount upon booking. We ask for your understanding that reservations, exclusively with credit card, are guaranteed by the receipt of payment on our Paypal account or bank account. This also applies to last minute bookings.
Bank connection Hotel Zum Senner:
Iban: AT31 3632 0000 0004 1848, Bic: RZTIAT22320
For guests from non-EU countries, we recommend payment by means of credit cards or by request of the bank account for Switzerland
Price and terms of payment: In the case of errors in price data, we reserve the right to make an adjustment and refer to the current price lists.




One-time final cleaning € 15,-. We ask for your understanding that only 1 dog per room and maximum of 4 dogs can be accommodated in the entire hotel. On registration, your four-legged darlings can also go to the restaurant. We reserve the right to charge for a change of bed linen as a result of the dog.



Half-board menu:

Dinner is served in the restaurant between 6 pm and 7:30 pm. The staff of our hotel also deserved a break and therefore our restaurant is closed on Sunday. On Sunday our guests can book breakfast. On request, we serve hearty canapés in the room.



Cancellation Policy:

Room cancellations are only valid in writing. Up to 61 days prior to arrival no cancellation charges. From 60 days to 15 days prior to arrival, we charge 30% of the total package price. The entire package price will be billed from 14 days before departure or early departure.
The accommodation contract by the Hotel Zum Senner Zillertal can be terminated by unilateral declaration for reasons justified by objectively justified reasons, no later than three months before the agreed holiday.
Cancellation conditions: The Austrian Hotel Regulations apply.
We recommend a travel cancellation insurance - Your travel insurance




Guests with vouchers  it is possible to book directly to our homepage



Late arrival:

Unused services are not refunded. Packages are non-refundable



Room preferences:

Please note that it is possible to book room categories, but not to reserve rooms and floors.




We accept Cash, MAESTRO-card, Visa, Amex und Master Card.



Airport Taxi:

Four Seasons - Tel .: + 43/512 / 584157-0 or by e-mail at



Rental cars:

Europcar Munich Airport - Tel .: +49/89/9735020 or Budget Munich Airport - Tel .: +49/89/97586705, Budget Innsbruck Airport: +43/512/287181.



Non smoking - smoking?

We would like to point out that our rooms are non-smoking and are not smoked in the entire dining area. They can smoke on the balcony, in the lounge of the restaurant or on the terrace.



Adults only Hotel:

We are a hotel for adults. The rooms and suites can not accommodate extra beds and baby cots. Persons aged 18 and over are welcome. Maximum occupancy of rooms and suites - 2 adults. Reservations of persons under 18 years can be rejected by us and reservations are canceled.



Price list:

With the appearance of the new price list all previous ones lose their validity! Price changes, misprints and errors, as well as changes in the offer.



General terms and conditions for the hotel industry:

The general terms and conditions for the hotel industry can be found at this link:     AGBH